Do you have a warranty?
Yes, we warranty the wood bits for life and the non-wood bits for a year (original purchaser only).
Do you ship internationally? Yes.
Where are you located? Phoenix, Arizona.
Do you have a physical store or sell through a reseller? No, we are direct web sales only.
Do you have handgrips already made or "in-stock"?
Sometimes, but usually no. We produce all of our handgrips to order and rarely keep any on hand (no pun intended).
How do I purchase a KinoGrip, KinoBall, KinoAdapter, or KinoTrigger?
All items are available in our web store or we can send you a PayPal invoice if it is more convenient. Just email us.
How long does it take to finish my order?
All of our grip and trigger products are individually handmade to order in the USA. Turnaround for our wood handgrips is currently running 8-12 weeks. Non-grip items are approximately 4-8 weeks (KinoBalls included). All finish times are estimates and vary due to workload, complexity, parts availability, time of year, etc. Special order items may require additional time. Covid has caused issues with our suppliers so we are advising people to add 1-3 weeks to any stated turnaround time until further notice. Please be aware of our turnaround times before placing your order. Cancelled orders will incur a 20% cancellation fee. If you need something sooner, contact us and we will try to accommodate.
How much does a handgrip, ball, cable, adapter, etc. cost? All current prices are posted in our web store.
Can you make a handgrip for my "Brand X" camera?
Yes, our non-triggered handgrips will work with any camera. Triggered handgrips depend on the camera model. Compatible cameras are listed in the web store. If your camera isn't listed contact us to verify compatibility.
Do you sell Aaton handgrips?
No. We only repair, modify, and refurbish Aaton handgrips. Our KinoGrip is inspired by the Aaton handgrip and is a close approximation. We can also service, modify, and repair Ergocine and Vocas wood handgrips.
Do you offer different size handgrips? Do you need my hand size?
Any sizing info you have is helpful. Usually just knowing what your glove size is enough. Our grips are cut to accommodate a wide range of hand sizes and probably fit a US men's M/L glove best. If you have particularly small or large hands, let us know and we can make an adjustment. We offer free resizing within the first three months of receiving your handgrip (please keep in mind we can only size a grip down, not up).
How long are the trigger cables?
All cable lengths are posted in our web store, but we can size cables to virtually any length you need. Just make a note on your order.
Yes, we warranty the wood bits for life and the non-wood bits for a year (original purchaser only).
Do you ship internationally? Yes.
Where are you located? Phoenix, Arizona.
Do you have a physical store or sell through a reseller? No, we are direct web sales only.
Do you have handgrips already made or "in-stock"?
Sometimes, but usually no. We produce all of our handgrips to order and rarely keep any on hand (no pun intended).
How do I purchase a KinoGrip, KinoBall, KinoAdapter, or KinoTrigger?
All items are available in our web store or we can send you a PayPal invoice if it is more convenient. Just email us.
How long does it take to finish my order?
All of our grip and trigger products are individually handmade to order in the USA. Turnaround for our wood handgrips is currently running 8-12 weeks. Non-grip items are approximately 4-8 weeks (KinoBalls included). All finish times are estimates and vary due to workload, complexity, parts availability, time of year, etc. Special order items may require additional time. Covid has caused issues with our suppliers so we are advising people to add 1-3 weeks to any stated turnaround time until further notice. Please be aware of our turnaround times before placing your order. Cancelled orders will incur a 20% cancellation fee. If you need something sooner, contact us and we will try to accommodate.
How much does a handgrip, ball, cable, adapter, etc. cost? All current prices are posted in our web store.
Can you make a handgrip for my "Brand X" camera?
Yes, our non-triggered handgrips will work with any camera. Triggered handgrips depend on the camera model. Compatible cameras are listed in the web store. If your camera isn't listed contact us to verify compatibility.
Do you sell Aaton handgrips?
No. We only repair, modify, and refurbish Aaton handgrips. Our KinoGrip is inspired by the Aaton handgrip and is a close approximation. We can also service, modify, and repair Ergocine and Vocas wood handgrips.
Do you offer different size handgrips? Do you need my hand size?
Any sizing info you have is helpful. Usually just knowing what your glove size is enough. Our grips are cut to accommodate a wide range of hand sizes and probably fit a US men's M/L glove best. If you have particularly small or large hands, let us know and we can make an adjustment. We offer free resizing within the first three months of receiving your handgrip (please keep in mind we can only size a grip down, not up).
How long are the trigger cables?
All cable lengths are posted in our web store, but we can size cables to virtually any length you need. Just make a note on your order.