We will be closed January 1st thru January 16th 2021 for some much needed cleaning of our workshop and year end inventory. Orders can be placed during this time but will not be processed until we reopen (we recommend ordering to save your place in our build queue and avoid delays when we reopen). We will have limited email support during this time. All orders received by December 31st 2020 will be processed normally.
Covid-19 Shipping Information:
We hope all of our customers are staying safe and healthy during this trying time. We are still making and selling handgrips though please keep in mind things are taking longer than normal due to the pandemic. Normally domestic orders are shipped with signature required but we are waiving this requirement by default on orders under $150 for the safety of our customers and postal workers. For orders over $150 you can request we waive the signature requirement or submit an electronic signature at USPS.com. If you want the signature waived please contact us or simply make a note on your order. Also please bear in mind that shipping has slowed considerably due to Covid restrictions and fewer commercial flights. Domestic orders and international orders are equally affected. In most instances add approximately 1-2 weeks for US domestic orders and 2-3 weeks for international orders. If you have questions please contact us. Thanks.
For our international customers we now offer two shipping options, Express Mail and Priority Mail. Express Mail (EMS) offers tracking, insurance, and quick 3-5 business day delivery (see above Covid-19 notice) to most parts of the World. Priority Mail is a less expensive option that offers tracking (depending on country), insurance, and 7-10 business day delivery (see above Covid-19 notice) to most major overseas locations. If you find the Express Mail or Priority Mail services too expensive, please contact us. We are happy to provide you with a quote for AirMail. This might be a good option for smaller less expensive items like cables and hardware. Please keep in mind that AirMail can take 2-3 weeks to arrive (see above Covid-19 notice) and generally does not provide tracking or insurance. We can also ship FedEx for international items needing quick overnight or 2 day service or for items going to less reliable service areas.
Covid-19 Shipping Information:
We hope all of our customers are staying safe and healthy during this trying time. We are still making and selling handgrips though please keep in mind things are taking longer than normal due to the pandemic. Normally domestic orders are shipped with signature required but we are waiving this requirement by default on orders under $150 for the safety of our customers and postal workers. For orders over $150 you can request we waive the signature requirement or submit an electronic signature at USPS.com. If you want the signature waived please contact us or simply make a note on your order. Also please bear in mind that shipping has slowed considerably due to Covid restrictions and fewer commercial flights. Domestic orders and international orders are equally affected. In most instances add approximately 1-2 weeks for US domestic orders and 2-3 weeks for international orders. If you have questions please contact us. Thanks.
For our international customers we now offer two shipping options, Express Mail and Priority Mail. Express Mail (EMS) offers tracking, insurance, and quick 3-5 business day delivery (see above Covid-19 notice) to most parts of the World. Priority Mail is a less expensive option that offers tracking (depending on country), insurance, and 7-10 business day delivery (see above Covid-19 notice) to most major overseas locations. If you find the Express Mail or Priority Mail services too expensive, please contact us. We are happy to provide you with a quote for AirMail. This might be a good option for smaller less expensive items like cables and hardware. Please keep in mind that AirMail can take 2-3 weeks to arrive (see above Covid-19 notice) and generally does not provide tracking or insurance. We can also ship FedEx for international items needing quick overnight or 2 day service or for items going to less reliable service areas.